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Interaction Analyzer

Get detailed insight into how companies and customers interact.

Interaction Analyzer removes the barriers many contact center organizations face when trying to deploy a world-class speech analytics solution. Part of the Interactive Intelligence Customer Interaction Center® (CIC) all-in-one solution, Interaction Analyzer gives organizations deep insight into how they interact with their customers. Insight they can use to enhance agent performance, improve service delivery, and provide a customer-satisfying experience. It’s also cost effective to deploy and use – which makes for a quicker return on investment and maximum value.

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